A question about a floor, a finish, a pattern or your project? Our team is here to help. At Import Your Parquet we look after every customer — private or trade — with the same care: advice on choosing the right finish, help calculating quantities, and order follow-up all the way to delivery.
Get in touch
The easiest way to reach us is by e-mail or phone. We usually reply within 24 to 48 working hours.
- E-mail: contact@importyourparquet.com
- Phone and WhatsApp: +33 6 43 23 03 45
- Showroom (by appointment): 6b rue Bossuet, 91160 Longjumeau, France (Essonne, near Paris)
For a quick answer, WhatsApp is often the most convenient: send us your question, a photo of your room or your project to +33 6 43 23 03 45 and we will advise you directly.
Opening hours and response time
We are available at the following indicative hours:
- Monday to Friday: 9:30 am – 6:30 pm
- Saturday: by appointment
- Sunday and public holidays: closed
Messages received outside these hours or at the weekend are handled on the next working day. Our goal is to answer every request within 24 to 48 working hours.
Visit the showroom
Would you like to see and touch the wood before ordering? Our showroom near Paris welcomes you by appointment only, so we can dedicate the time you need and prepare the finishes you are interested in. Call or e-mail us to arrange a visit.
Request a quote
Send us the product references you like, the surface of your project in m² and your delivery address: we come back to you quickly with a detailed quotation.
Contact form
Prefer to write from the website? A contact form is available. Simply fill in:
- your name (and company name if you are a professional),
- your e-mail address, so we can reply,
- your message: your question, the reference concerned and, if possible, the surface of your project.
If the form is unavailable or you need to attach documents (plans, photos), write directly to contact@importyourparquet.com or call +33 6 43 23 03 45. Every request is treated the same way, whatever the channel.
Are you a professional?
Resellers, architects, interior designers and fitters: we offer dedicated support with trade terms and discounts, a colour chart and an architect kit, plus personal follow-up. Visit our Trade area or mention that you are a professional when you contact us.